Terms and Conditions

Hotel Elite booking conditions

Check-in and check-out time:

License number: 13845

Cancellation policy:

Hotel Elite offers free cancellation. For more information on the cancellation policy, please contact us on the contact page or at info@hotelelite.com.

Additional beds:

Cots are not provided in the rooms.

Please inform Hotel Elite of your estimated arrival time in advance. You can do this at the time of booking in the "special requests" section or by contacting the accommodation directly. Contact details can be found on your booking confirmation.

Pet policy:

Pets are accepted with a supplement of 35,000 COP per animal.

The maximum weight allowed for pets is 15 kg.

Identification for minors:

All minors under 18 years of age must present a valid photo ID to confirm their identity and that of their parents. This documentation is mandatory even if the minor is accompanied by his parents.

Travel for minors:

If a minor is traveling accompanied by an adult other than his or her parents, written authorization will be required at the time of check-in.

Group reservations:

Reservations of 6 rooms or more are subject to special conditions. Once your reservation is complete, the hotel will contact you with further details and instructions.